Our Commitment to Your Privacy
Protecting your privacy is our top priority and in addition to any statutory obligations regarding privacy that we may be subjected to, this Privacy Policy describes our current policies regarding collection, use and disclosure of any personal information about you which we receive in the course of your accessing our website and any other services provided through this site. As a customer, you have the right to disclose or not disclose your personal information to us.
Definitions:
"We" and "Our" in this Privacy Policy refer to CIMB Wealth Advisors (209627-H), a company incorporated in Malaysia and who is a member of the CIMB Group of Companies. "Personal Information" means information about an individual whose identity is apparent or can reasonably be ascertained from the information. Your use of the facilities and any services available through this site will determine the type of information, which we collect about you. Some of this information will not be personal information about you because it will not reveal your identity.
Use: Your personal information collected by CIMB Wealth Advisors will only be used by us for providing you with the information on the products, services and marketing materials that you request and offered by CIMB Wealth Advisors. Information collected from you will be kept confidential but CIMB Wealth Advisors may provide such information about you to an agent, third party or organization that perform services on our behalf and also to conduct business analysis in order to provide enhanced services and the said parties are required to treat the information confidential and use it only for the purpose for which it is provided.
We do not disclose any non-public personal information about customers or former customers to anyone except where permitted by law or for lawful purposes. The above principles are set out so you can be confident that we will act in a responsible manner with respect to your personal data.
Please take note of the risks of sending confidential information over the Internet site, e-mails or other electronic means. Please be advised that by accessing the information provided in the site, CIMB Wealth Advisors makes no guarantee or warranty that your access to the site and use of services will be error-free. CIMB Wealth Advisors shall not be made liable for any inaccuracies, completeness and timeliness of the information provided to you in the site.
You may receive marketing and other promotional materials from time to time via e-mail. If you do receive these e-mails, you will always have the right to “opt out”. In the event you would like us to cease sending you direct e-mails, please advise us at 'cimbwa.cust_support@cimb.com' or contact the Customer Care Centre at (603) 7718 3000.
Protecting your privacy is an on-going process. We will continue to review the measures we take to safeguard customer information. Please be assured that we will take reasonable measures to protect our customer records.
If you have a privacy concern, please call our Customer Care Centre at (603) 7718 3000. Where possible, your concerns received over the telephone will be resolved at that time. We regard privacy as a right not a privilege, and, will do all we can to respect the trust you have placed in us.
We may amend this Privacy Policy from time to time by posting the amended version on this website.